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Appendix A: Weighted Performance
indentCalculations - PC Law


Weighted Performance score
Software under assessment:    PC Law
Criteria:   Ease of Use
Attribute Bench
Mark
Score WP Score
Logical Menus
Ease of login/logout
Help screens context sensitive
Manuals easy to use
Prompts and defaults logical
Prompts can be disabled
Warnings for incorrect entry
System messages
Consistent across modules
6.00
4.40
5.60
3.20
4.00
3.20
3.60
2.00
8.00
70
66
84
67
81
70
50
45
80
  420
  290.4
  470.4
  214.4
  324
  224
  180
    90
  640
  TOTAL: indent 2853.2

Weighted Performance score
Software under assessment:    PC Law
Criteria:   Hardware
Attribute Bench
Mark
Score WP Score
Integrates with existing Hardware
Vendor Support
Warranty lengths
Upgrading arrangements
4.00
1.60
1.20
1.20
80
60
70
65
320.00
  96.00
  84.00
  78.00
  TOTAL: indent 578.00

Weighted Performance score
Software under assessment:    PC Law
Criteria:   Training
Attribute Bench
Mark
Score WP Score
Tutorials OK
Help Screens
Manuals
Supplier Training
System Easy to Learn
5.75
5.50
3.75
3.75
6.25
55
60
70
55
70
316.25
330.00
262.50
206.25
437.50
  TOTAL: indent 1552.50

Weighted Performance score
Software under assessment:    PC Law
Criteria:   Product Support
Attribute Bench
Mark
Score WP Score
Supplier reputation
Service quality
Response Time
Availability (time)
Service effectiveness
6.75
6.75
4.05
4.05
5.40
65
55
65
50
70
438.75
371.25
263.25
202.50
378.00
  TOTAL: indent 1653.75

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